The simple bits.

When you book, your appointment time is held just for you. As I am a solo operator running appointments from home, every slot matters, so please only book a time you can keep.

Please arrive on time, not early. As I run back to back appointments from home, arriving more than a few minutes early can affect the client before you. The exact studio address in Preston is sent to you closer to your appointment, and when you arrive you just send me a quick message and I will welcome you in.

If you need to change or cancel your appointment, please let me know at least 24 hours in advance so I can offer the spot to someone else. If you are unwell, just message me as soon as you can and we will find another time.

Payment is taken on the day by card via Zeller, including tap, insert, Apple Pay, and Google Pay. If you would prefer to pay ahead, I can send you a secure Zeller payment link.

Please tell me in advance about any allergies, sensitivities, past reactions, eye conditions, recent eye procedures, or if you are pregnant or breastfeeding. A patch test may be recommended before some treatments. Your wellbeing comes first, and I may adjust or postpone a treatment if it is not safe to proceed.

Every set of brows and lashes is different, and results can vary depending on your natural hair and skin. I will always talk you through what to realistically expect for you before we begin.